Terms and Conditions
These general conditions of online sale are concluded on the one hand by StudioA, a limited liability company, with a capital of 50,000 euros, whose head office is in Paris, 15 rue du Roule, registered 491 241 592 in the trade register and companies in Paris, VAT number: FR05491241592, telephone: +33 1 40 13 07 90, email: firstname.lastname@example.org, permanence from Monday to Friday from 10 a.m. to 6 p.m., hereinafter referred to as "Violet Tomas" and on the other hand, by any non-commercial natural or legal person wishing to make a purchase via the website of "Violet Tomas" hereinafter referred to as "the buyer".
These general conditions of sale apply to all orders taken on the website www.violettomas.com. They are exclusive of all other conditions.
The validation of your order therefore constitutes acceptance without restriction or reservation of these general conditions of sale and entails the waiver for the buyer to ail himself of his own conditions of purchase or other conditions.
The characteristics of the products offered for sale are presented in each of the product sheets. The photographs, graphics and descriptions of the products do not enter into the contractual field. The responsibility of the company Violet Tomas can not be engaged if errors are introduced.
Violet Tomas customer service is available to the purchaser to obtain additional information and advice by telephone regarding the conditions of use of the products, their performance and their limits. Therefore, the buyer is solely responsible for the use of the products.
The product offers presented on the Violet Tomas website are only valid while stocks last.
The online sale of the products presented on the Violet Tomas site is reserved for buyers who reside in France, Europe and outside Europe and for deliveries required in these geographical areas.
The order is processed by a series of data entries by the buyer on successive screen pages.
Until the moment of payment, the buyer can modify the products ordered.
Violet Tomas will confirm the order to you by email through Paypal. This confirmation of acceptance will contain a summary of all the products confirmed by the buyer in the request. The conclusion of the contract will only take place when the order is confirmed by Violet Tomas.
When the order relates to a product which is no longer in stock, an e-mail informs the purchaser.
Violet Tomas reserves the right to refuse any order from a buyer with whom there is a dispute relating to the payment of a previous order or who would present in its eyes any form of risk.
In accordance with article L.122-1 of the Consumer Code, Violet Tomas will be entitled to refuse any order for legitimate reasons.
Violet Tomas undertakes to honor orders on the website within the limits of available stocks. In the absence of availability of one or more items, Violet Tomas undertakes to inform the buyer by email as soon as possible and to reimburse him at the latest within 14 days of payment.
The prices of the products are indicated in euros all taxes included, excluding delivery costs.
The amount of the delivery costs will be communicated to the buyer before the final registration of the order.
For delivery within the European Union, prices take into account the VAT applicable on the day of the order. For delivery outside the European Union, the buyer must pay customs duties, VAT or other taxes due on the occasion of the importation of the products into the country of the place of delivery. The buyer is solely responsible for verifying the possibilities of importing the products into the country of the place of delivery.
Violet Tomas reserves the right to modify its prices at any time, however the products will be invoiced on the basis of the prices in force at the time of the ordering.
The price is payable upon ordering.
Payment for the order by the buyer is made by credit card only as offered on the Site.
Payments will be made through the Paypal site to which the buyer will be redirected.
- If the buyer has a Paypal account, he can connect and pay.
- If the buyer does not have a Paypal account, and he places his order through a computer, he is not obliged to create one, he just has to select the "Pay" button by card".
- If the buyer does not have a Paypal account, and he places his order through a mobile phone, Paypal will force him to create one for security.
In case of refusal of payment authorization, Violet Tomas reserves the right to suspend any order management and any delivery.
RETENTION OF OWNERSHIP
Violet Tomas retains ownership of the products sold until actual payment by the buyer of the full price.
The delivery of the products will take place after registration of the payment of the amount of the order to the address indicated by the buyer at the time of the order. The buyer has the choice of picking up their purchases free of charge at StudioA, 15 rue du Roule, 75001 Paris, or of having them delivered to their home or to another address.
Delivery of the products will take place no later than thirty (30) days from the day following the order, subject to full payment of the price. The average times observed for available products are eight (8) days for delivery in mainland France. The deadlines communicated by Violet Tomas are only indicative and cannot be guaranteed by Violet Tomas.
The risks are the responsibility of the purchaser from the moment the products have left the premises of Violet Tomas. The buyer must check the condition of the product (s) before signing the product receipt. In the event of damage during transport, the buyer must make written, precise and sign reservations on the voucher, and he must formulate these reservations with the carrier within three days of delivery by registered letter with acknowledgment of receipt. and a copy of the complaint will be sent to Violet Tomas.
During the withdrawal period mentioned in article 10, the buyer is responsible for the product (s) as custodian. In the event of deterioration or destruction of the product (s) during the buyer's custody, the latter will suffer all the consequences.
RETURNS / EXCHANGES / REIMBURSEMENTS
Right of withdrawal with reimbursement
In accordance with the legal provisions in force, the buyer has a period of fourteen (14) days from the date of receipt to exercise his right of withdrawal from Violet Tomas, without having to justify reasons or pay a penalty. , provided that the Products are returned in their original condition, neither worn nor washed within fourteen (14) days following the communication of the withdrawal decision.
The buyer is reminded that, in accordance with Article L. 221-19 of the Consumer Code:
- the day on which the contract is concluded or the day of receipt of the Product is not counted within the period of fourteen (14) days mentioned above;
- the period begins to run at the beginning of the first hour of the first day and ends at the end of the last hour of the last day of the period;
- if this period expires on a Saturday, a Sunday or a public holiday, it is extended until the next working day.
Damaged, soiled or incomplete Products are not taken back.
The Product (s) must be returned in its (their) packaging and its (their) original packaging to:
French Legacy Group
15 rue du Roule
The shipping costs of returning the product (s) will be borne by the buyer.
If the aforementioned conditions are met, Violet Tomas will reimburse the buyer for his order.
The seller must reimburse you at the latest within 14 days of the date on which he was informed of your decision to withdraw, unless there is a justified delay.
However, for a sale of goods, the seller may defer the reimbursement until the day of recovery of the goods.
- if the amount of the product (s) chosen as a replacement has a value greater than the amount of the product (s) returned, you must pay the price difference in accordance with these General Terms and Conditions of Sale.
- if the amount of the product (s) chosen as a replacement has a value lower than the amount of the product (s) returned, the price difference will be refunded to you by the company Violet Tomas in accordance with these General Conditions of Sale.
In the case of an exchange, the transport costs of the product returned by the buyer will be at his expense and the transport costs of the exchanged product at the expense of Violet Tomas. Violet Tomas Company has full discretion to decide whether the products are in their original condition when returned to Violet Tomas showroom.
The Violet Tomas company will not be responsible in the event of loss, sending to the wrong address or late delivery of a product that you wish to return to the Violet Tomas showroom, insofar as the transport risks that you choose and which you initiate rest on you alone.
Any Violet Tomas Product purchased on the violettomas.com site can be exchanged within thirty (30) calendar days of the delivery date, under the following conditions:
- the returned Product (s) must be in their original condition, neither worn nor washed, as well as in their original packaging.
- returned or returned products must be accompanied by their purchase invoice.
- The transport costs of the first order of a product purchased on the violetomas.com site are not reimbursed to you when the buyer returns or returns the Product to the Violet Tomas Showroom.
The Violet Tomas Showroom does not offer refunds for product (s) purchased on the violettomas.com site. Under no circumstances will it be possible to credit your bank card, it will be credited by customer service after verification of the products through the Paypal service.
In addition to the legal guarantee in the event of non-conformity of a product sold, all products may be the subject of an exchange or a refund except those bearing a contrary mention. The request for an exchange or refund by the buyer must be made within fourteen (14) days from the date of receipt.
In all cases, any request for exchange or reimbursement must be made to StudioA's address upon presentation of the product invoice issued by Violet Tomas.
In all cases, items returned damaged, damaged or deteriorated by the buyer will not be exchangeable or refundable. The same applies in the event of improper use of the product by the purchaser.
COMPLAINTS / INFORMATION
Any request for information, question or complaint should be sent by mail to: French Legacy group, 15 rue du Roule, 75001 Paris, or by phone at +33 1 40 13 07 90 or by email: email@example.com
As part of the online sales process, Violet Tomas is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break in service, or other unintentional problems.
All elements of the Violet Tomas site are and remain the exclusive property of Violet Tomas.
Any reproduction, exploitation, redistribution, or use for any purpose whatsoever, even partially, of the elements of the site, whether software, visual or sound, is strictly prohibited under penalty of criminal prosecution.
Any simple or hypertext link on this site is strictly prohibited without the express written consent of Violet Tomas. In any case, any unauthorized link must be removed at the simple request of Violet Tomas.
The "Violet Tomas" brand as well as all models, signs, photographs, images, illustrations, whether registered or not, and appearing on Violet Tomas products are reserved, for the whole world, under copyright and property rights. intellectual property and will remain the exclusive property of the company "StudioA".
In accordance with the law relating to computers, files and freedoms of January 6, 1978, amended on August 6, 2004, personal information relating to the buyer may be subject to automated processing.
The buyer has a right of access, opposition and rectification of data concerning him, either directly by email: firstname.lastname@example.org, or by mail by writing to Violet Tomas at the following address: StudioA, Violet Tomas, 15 rue du Roule, 75001 Paris.
Violet Tomas undertakes not to disclose to a third party the information that the buyer communicates to him when filling in the personal data indicated as mandatory at the time of the order. They will only be used by its internal service for the processing, delivery and invoicing of the order as well as to strengthen and personalize communication, in particular the violettomas.com Newsletter which is sent to the buyer and to which the buyer can unsubscribe.
The execution by Violet Tomas of all or part of its obligations will be suspended in the event of the occurrence of a fortuitous event or of force majeure which would interfere with its execution such as labor disputes, natural disasters, fires, interruption of the telecommunications network. or from the electrical network.
Violet Tomas will inform the buyer of such a fortuitous event or force majeure within seven days of its occurrence.
DISPUTES / APPLICABLE LAW
These general conditions of sale are subject to French law.
The contractual information is presented in French and the products offered for sale comply with French regulations. If necessary, it is up to the foreign buyer to check with the local authorities the possibilities of using the product that he plans to order: Violet Tomas cannot be held liable in the event of non-compliance with the regulations of a foreign country to which the product is delivered.
In the event of a dispute and in the absence of an amicable agreement, jurisdiction is assigned to the courts of the jurisdiction of the head office of Violet Tomas, notwithstanding a guarantee call or multiple defendants.